Monday, March 16, 2009

Gen “Why” - “Quality” 101 Refresher - Leadership Perspective (Part II)

This is part two of a three-part leadership refresher series. “Those that do not study history are doomed to repeat it.”

I was talking to a group of highly competent, intelligent Gen Y mentees the other day and referenced some of the pioneers of leadership. I noticed that with all the leadership books on the market, they were missing the foundation to communicate to the boomers in leadership positions today. From that, I decided a good leader really does need to understand the pioneers of management, quality and leadership theory.

These are the quality pioneers that most influenced my early thoughts about leading people. I would describe all of the pioneers, but that would not be blog-like, therefore, each has a link to a more thorough source.
• 1951 Quality Control Handbook (Quality Trilogy) – Joseph Juran
• 1963 Guide to Quality Control (Quality Circles) – Kaoru Ishikawa
• 1981 Study of The Toyota Production System - Shigeo Shingo
• 1986 Out of Crisis – W. Edward Deming
• 1988 Quality and Reliability Engineering – Genichi Taguchi

For some of us, this is like a walk down memory lane. Others may not be as familiar with them. One thing for sure, we owe it to the people we mentor to help them build their foundations on the theories of the original pioneers.

Are there any pioneers you would have added to this list? Will you share it with your mentees?


Anonymous said...

"I would add - 1997 Gemba Kaizen by Masaaki Imai [

Anonymous said...

"These are great reads for anyone in Management and especially in quality management. Thanks for the list and a good reminder to go back to the basics! Tami Damian, Quality/Environmental Managment Consultant

Anonymous said...

"I would add Phil Crosbey to your list. Quality Is Free and Quality Without Tears stay in the well-used section of bookshelf. There are those that feel hsi definition of quality was not very customer-centric, but as long as the specifications are determined and gathered from the customer, great things are possible."

Anonymous said...

Wow, John...your part 3 Q guru list is a walk down memory lane for me as I was heavily involved In Q work for over a decade in late 80's to late 90's. I have moved on to work on leadership and relationship work since then.

- Andrew said...

yes, Chuck has a good add in Philip Crosby....may I add Barry Sheehy and Jim Clemmer: "Firing on All Cylinders" where they documented work we were doing with clients

Anonymous said...

"I like Miyamoto Musashi, Book of Five Rings and Kyoshi Suzaki, The Manufacturing Challenge."

Anonymous said...

"Walter A. Shewhart Philip Crosby"

Anonymous said...

"Good article, and thoughts; however, I am surprised that you haven't included Peter F. Drucker in the list above. His works are still at the core of many college business management curriculum."

Anonymous said...

"From the roots of the Six Sigma school of thought, you may wish add:

Philip Crosby [

Armand Feigenbaum [

Walter Shewhart [

John Bishop said...

With today's post on "Leadership 101" added, we have completed the 3 part series.

Should there be more?


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