It’s a geographically dispersed team that thinks and acts like they are in one place. The assumption is the individuals know how to use the communication tools. If you are lucky enough for this to be true but your virtual team is still struggling, think again.
The challenge for leadership to excel leading geographically dispersed teams is more difficult than most people accept. Virtual teams have many of their own peculiar traits that, if left unmanaged, destroy the potential effectiveness of the team. The book “Virtual Teams: Reaching Across Space, Time and Organizations With Technology” by Jessica Lipnack and Jeffrey Stamps, and their related website, hits the point that many leaders miss. “Success is 90% the people and 10% technology.” Knowing how to use the tools is a basic element of the virtual game. All your leadership efforts must be exaggerated. You have to try twice as hard.
What are some of your best “people-oriented” virtual leadership techniques?