Can virtual team leaders create and manage something that is supposed to be spontaneous?
A few years back, I had the privilege of leading a high performance team that was located across the USA. The team desired to excel to even greater levels of achievement, so we completed a couple of team dynamic assessments. The results indicated that to reach the next level, we needed to improve our trust and communication. That sounded like a good idea, but we were already doing most of the traditional communication methods at that time.
We changed our focus. Was it possible to create and deploy something that by its very nature is spontaneous? Could a geographically dispersed team create a virtual hallway, coffee pot or copier? What did we need to do to allow our team to talk, joke and learn about each other virtually? The team questioned everything and we came up with ideas to create pre-WebEx meeting talk, short email codes to simulate good mornings and good nights, and ways to say thank you and recognitions that were as effective as being in person.
Have you been attempting this transformation? Have any particular techniques proved successful?