tag:blogger.com,1999:blog-3574186837508212099.post1731901322007245738..comments2024-03-18T05:14:41.052-04:00Comments on Leadership is a Verb ™: Understanding the blind spots – Leader’s weaknesses and mentoring othersJohn Bishophttp://www.blogger.com/profile/13628653965740158626noreply@blogger.comBlogger30125tag:blogger.com,1999:blog-3574186837508212099.post-16737146526836615502009-04-17T11:10:00.000-04:002009-04-17T11:10:00.000-04:00My husband is also a morotcycle enthusiast. I reme...My husband is also a morotcycle enthusiast. I remember in one of his riding tapes, there was a metaphor of having one dollar and needing to put coins in each attention spot to decide where you were going to put 10 cents or 50 cents worth of your attention. Sometimes I fear these days, most execs don't even have a dollars worth left because of all the expectations they need to fulfull in the organization. Another way of prioritizing I have used is about how things pertain to your (and the company's) aspirations. That is, of these things that need to be done, what is truly transcendent (it will still matter in the future whether I did it today or not), wisdom-building (they will have an impact in how I understand things), happy (they bring lasting satisfaction to me, my colleagues, the workplace, our company). It is a great reflection and I suspect will correlate very much with your matrix.Mónica Díaz de Peraltanoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-44013388656955085682009-04-10T18:29:00.000-04:002009-04-10T18:29:00.000-04:00I too found the matrix interesting. I found myself...I too found the matrix interesting. I found myself wondering how many of us take the time to prioritze at all or if, like internal or external clients, we tend to prioritize based on routines or on what is presently in our viewfinder. Perhaps if we all took the time to prioritize and plan, there would be fewer leaders creating unintentional chaos as alluded to by Geri above.John Bryannoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-66605474411542558292009-04-08T20:21:00.000-04:002009-04-08T20:21:00.000-04:00Readers - please see the new blog post created by ...Readers - please see the new blog post created by Gordon Taras on this topic.<BR/><BR/>JohnGordon Tarashttp://gordontaras.blogspot.com/2009/04/ideal-mentor.htmlnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-888570576209309392009-04-04T11:39:00.000-04:002009-04-04T11:39:00.000-04:00"I find that Important/Urgent matrix is a great fr..."I find that Important/Urgent matrix is a great framework to get conversations started and quite frequently elicits a few lightbulbs, particularly when we discuss what is urgent for "you" versus urgent for "others". It is a favorite tool of mine and seems to be useful with almost every client I serve, in some way."Trina Willardnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-78685523726738874102009-04-02T22:41:00.000-04:002009-04-02T22:41:00.000-04:00"Hi John, Regarding to Not Urgent/Important, how d..."Hi John, Regarding to Not Urgent/Important, how do you make sure you can incorporate it in daily business because it seemed like we are operating in Urgent mode all the time. Also, What are the top three things that a person must master if they want to move up? Thanks, Yen"Yen La, PMPnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-67524994567370732752009-04-02T13:01:00.000-04:002009-04-02T13:01:00.000-04:00"I believe it oversimplifies the issue to draw a c..."I believe it oversimplifies the issue to draw a clear connection between low urgency and blind spot. To my thinking, most "blind spots," if you will, are not a function of urgency at all, but of lack of feedback. My keyboarding skills prohibit a full discussion, but in short, The Johari Window does a good job of identifying where potential blind spots are, and the ensuing conversations can help shore up those areas of giving and receiving feedback that can eliminate (or at least reduce) those areas that are "known to others, but unknown to me," aka "blind spots." But that's just me... KB"D. Kevin Berchelmannnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-38227337066850705812009-04-02T12:56:00.000-04:002009-04-02T12:56:00.000-04:00"Hi, {posting anew. I misread the question} I buil..."Hi, {posting anew. I misread the question} I built a series of fractal models to help leaders identify their weaknesses and blind spots. The links are below. One use of fractals is to identify holes. The technique is to sub-divide an item into components, then make a pattern from the components. The pattern that emerges will have holes. In this situation: the item is you, the components are your skills, the pattern is your outlook towards life, and the holes are your blind spots. However, know thyself [http://en.wikipedia.org/wiki/Know_thyself] should only be considered the first pass. You need to compare yourself to others, or in Brian's terms, "take the other person's view." In fractal terms, you create a new pattern out of two and discover where components from one cover the holes of another. In this situation, this is where Mentoring comes in. The ideal Mentor would be sufficiently different from you so that you can learn from your Mentor to adjust your outlook towards life (adjust your pattern) and provide vision into your blind spots (learn new skills). This can only happen if your Mentor is sufficiently different in their outlook towards life and skills for you to make a meaningful change. My models provide you with a default pattern and list of skills. You use the model by marking your skills within the pattern. Your holes are the unmarked items or areas. The link to my most detailed model is here: [http://gordontaras.blogspot.com/2009/01/leadership-and-management-are-just-tip.html]. You can follow the links to the simpler models. Thanks for the question! Gordon"Gordonhttp://gordontaras.blogspot.com/2009/01/leadership-and-management-are-just-tip.htmlnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-70496175328806428822009-04-02T12:29:00.000-04:002009-04-02T12:29:00.000-04:00"Hi, Having the right mentor is another solution. ..."Hi, Having the right mentor is another solution. Someone you can bounce situations off of to get the another person's view (Robert's point, different solution). A mentor can help you look into the blind spot, but more importantly, can help you identify and fix your blind spots. Alternatively, I built a model that you can use to identify the sources of possible blind spots. Bounce your skills against this fractal: [http://gordontaras.blogspot.com/2009/01/leadership-and-management-are-just-tip.html] to find your blind spots. This is the most detailed of three fractals. You can follow the links to the simpler fractals."Gordon Tarashttp://gordontaras.blogspot.com/2009/01/leadership-and-management-are-just-tip.htmlnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-49050236831911093762009-04-02T12:26:00.000-04:002009-04-02T12:26:00.000-04:00Hi, Yes, this grid is very important! In fact, a m...Hi, <BR/>Yes, this grid is very important! In fact, a manager friend recently sent a note to several of us who've been doing leadership training together for years, about an employee she has who wants to do "better" but has real time management issues. I put this Urgent/Important grid into a single powerpoint slide & sent it to her. This simple grid is the kind of thing he can use daily, with only a little discipline, to help him use his time most effectively. <BR/>Thanks for asking! <BR/>MaryMarynoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-19028313206173968542009-04-02T10:28:00.000-04:002009-04-02T10:28:00.000-04:00"John, It is amazing how "fire-fighting&..."John, It is amazing how "fire-fighting" can quickly overwhelm strategic planning. For any department that deals with customers, inside or outside the organization, I have a recommendation. I was introduced to "Systems Thinking" and "causal loop diagrams" last year, while working in the former FOT&V division. These processes are a great way to help all involved with a situation get a visual representation of the reaction one decision in a group can cause in the others involved. The propensity to get into a "perpetual fire-fighting loop" jumps right out, as do the opprtunities to escape it. Boeing has facilitators who can help you get your "situation" mapped out. From there, the places in the system that you can affect change in usually become apparent. It works as a good compliment to offices who have done all they can with LEAN. "The Fifth Discipline", by Peter Senge, lays out the plan. It is time consuming in the beginning, no doubt. I do believe it is worthwhile. As I get settled into my new position, I intend to bring these proceses in to help get all the parties involved on the "same sheet of music". Carl"Carl Davisnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-61794322743868529182009-03-30T21:48:00.000-04:002009-03-30T21:48:00.000-04:00"Allo John, et al, I think the Urgency model is a ..."Allo John, et al, I think the Urgency model is a good template. The "Not Urgent/Not Important" is open to interpretation, and subject to position within the company. The CEO (strategy) might not care too much about a minor account, whereas the customer service rep (tactics) trying to fill the order/get the goods delivered might believe that that order is of the highest priority. I think there are two major categories of blind spots: 1) situations in which current procedures/IT infrastructure can not take into account, and there is a lot of manual over riding. IT system was built in the 1970s, hasn't been upgraded since 1990, can not fully meet current needs/demands/interface requirements. 2) Unforeseen consequences: launch a new product, first in market --- the products does what it was supposed to do --- and then also has negative/positive effects in other areas - other sectors/environment/wild life/users use it for another purpose, ect. Regards, Renée"Renée Gendronnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-85376319662604154232009-03-30T16:44:00.000-04:002009-03-30T16:44:00.000-04:00"The JoHari Window, a tool developed in 1955, is s..."The JoHari Window, a tool developed in 1955, is still a good tool today. It has four panes: 1, Arena or open area. What you know about you and what others know about you. 2. Blind Spot. What others know about you that you don't know. 3. Hidden Agenda. This is what others don't know and you are unwilling to share. 4. Unknown: What you don't know and what others don't know. The ideal is having the arena pane wide open thus minimizing the Blind Spot and the Hidden Agenda. This ideal involves openness, honesty, trust and expressed concern for others over self (Servant Leadership of Super Leadership if you like theories). Do others feel secure with you that they can tell you what you need to know from your blind spot? Do you feel secure with others to share your agenda? Sensing this security aids you, in your leadership, to accept ideas and recommendations from others in a way that allow you all to collectively manage the unknown. It is more than Blind Spot. Yet, asking the question, starting this discussion, opens you to complex dialogue that goes beyond simple communication."Dr. Paul Hoffman, DSLnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-88208728070288411102009-03-29T19:31:00.000-04:002009-03-29T19:31:00.000-04:00"Hi John, I have found throughout my leadership st..."Hi John, I have found throughout my leadership studies that often the best tools for locating potential blind spots in my mentees is to begin with self assessment evaluations such as 360 feedback or the MLQ. These are obviously not fool proof by any stretch, but I have found that they help you determine the mentees leadership style while also identifying weaknesses. I am also a student of the full range leadership development model and I have found that having your mentees strive for transformational behaviors helps alleviate the need fire drills as well. In short, teach the mentee how to identify their "self-leadership" style then managing those blind spots is made slightly easier."Wallace Jones, MLDnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-75480696394197874902009-03-29T19:01:00.000-04:002009-03-29T19:01:00.000-04:00"This information is very useful. Identifying blin..."This information is very useful. Identifying blind spots is a valuable resource in handling tasks and getting the job done. Thanks for sharing. Njideka "Queen of StressFree Living" Olatunde [http://www.yourfinancialwellnesscoach.comNjideka N. Olatundehttp://www.yourfinancialwellnesscoach.comnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-71124621169995861142009-03-29T14:11:00.000-04:002009-03-29T14:11:00.000-04:00John, this prioritization matrix is a fantastic to...John, this prioritization matrix is a fantastic tool for managing what to do, but I'm not sure it really addresses any bind spots. <BR/><BR/>The Johari window http://en.wikipedia.org/wiki/Johari_window, which Krishna referenced, describes a blind spot as something that others know, but you don't. <BR/><BR/>Things like the DISC and 360 assessment tht Leanne talked about are a really great way to uncover blind spots. For those without access to those tools, I would say that mentors and trusted friends are a really great way to uncover these blind spots. <BR/><BR/>This does, of course, take a lot of trust, and the willingness to accept feedback! I know I sometimes struggle when I hear about things I can't see about myself. The best thing I can do is take a few deep breaths and sit on the feedback. Then, I give it a few days to sink in and if it's good feedback I incorporate it.<BR/><BR/>I think it would be awesome to hear about ways that others GIVE feedback about the blindspots of their mentees or trusted friends. I had a feedback giving situation backfire this weekend. Fortunately, I gave it to a friend/colleague that trusts me and we were able to talk through the situation. I asked him how I could give that feedback differently, and the bottom line is I couldn't. We left with an understanding that he's not open to feedback on the topic we discussed. I'll honor that boundary, but it's a bit sad that we now have an area of our working relationship that we can't discuss.Klint C. Kendrick, MBA SPHRhttps://www.blogger.com/profile/08666908937728779655noreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-91219268683773341492009-03-29T01:19:00.000-04:002009-03-29T01:19:00.000-04:00"Check out Johari Window if you havent already. I ..."Check out Johari Window if you havent already. I believe thats where the term originated as far as management literature goes. Typically these aspects of you that are known ( can be perceived by )to others, unknown to self. Requires openness to feedback from trusted advisors to eradicate."Krishna Kumar Ramamoorthynoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-25132693212919091912009-03-29T01:18:00.000-04:002009-03-29T01:18:00.000-04:00"A methodical way to see blindspots! I think you a..."A methodical way to see blindspots! I think you are on to something. I have identified a few of my own behaviors that I use as warning flags -- Although these are not exactly an early warning system for blindspots, these are similar: When I want to avoid someone, there is something wrong in the relationship and I need to set it right. When several people understand something in a meeting that I just don't get, I need to learn something. When I react to an email by immediatley typing fast and furious, I need to delete my response without sending it. When I don't have time for my staff, I need to reset my priorities and get control of my calendar. When my desk is a mess, I've lost control and need to get it back. When I don't want to get out of bed in the morning, its time for a vacation."David Womacknoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-90060649138725855052009-03-28T15:40:00.000-04:002009-03-28T15:40:00.000-04:00"Your posting intrigued me John because I am also ..."Your posting intrigued me John because I am also a Stephen Covey fan but have never used that model intentionally to highlight the 'blind spots'. I will be playing with that in the weeks to come however. We use our Strategic Plan as our rear-view mirror. Are we where we thought we might be as an organization? If not, why not? If so, did it get us the mileage we thought it might? etc... I see the two working very nicely together. Thanks for taking the time to share your thoughts. Cheers, Linda Maul www.creatingpeoplepower.ca"Linda Maulhttp://www.creatingpeoplepower.canoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-60014293540690674212009-03-28T15:38:00.000-04:002009-03-28T15:38:00.000-04:00"The best approach to an awareness of blind spots ..."The best approach to an awareness of blind spots and leadership short-comings I think is by understanding the derailing flaws that leaders possess. These are risks of moving away from, against or towards situations, decisions, people etc. Dr Robert Hogan developed the most powerful measure of these tendencies through the Hogan Development Survey: http://www.mentis-consulting.com/hogan-development-survey.aspRichard Bradyhttp://www.mentis-consulting.com/hogan-development-survey.aspnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-72967620897316021942009-03-28T15:37:00.000-04:002009-03-28T15:37:00.000-04:00"Thanks for the topic. I agree with Michael. While..."Thanks for the topic. I agree with Michael. While the Urgency model works, I usually found myself trapped in it when I wanted to avoid looking at the bigger picture and getting ahead of the priorities. Or, I was stuck in the cycle because I needed to have a tough conversation with a leader who was creating the chaos!"Geri Michelicnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-88043032251479189642009-03-28T15:36:00.000-04:002009-03-28T15:36:00.000-04:00"The four quadrant grid of Urgent/Important is ver..."The four quadrant grid of Urgent/Important is very similar to what teh time management expert, Charles Hobbs, lectured on in 'Time and Your Life" in the late 70s and early 80s. Hobbs called it urgent and vital. His concept stated that people concentrate on the urgent not teh vital. Vital coming from the Latin vita meaning life. One example he used is making a dentist appointment. It is not urgent but it is vital. It will not receive teh attention it deserves when put behind the urgent. The Hobbs system leverages your business and personal life. Using his system on a weekend increases productivity significantly. John, when you mentor time management you are giving people a lifetime of success. Great way to do it."Charles Bellavianoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-67000727989961321762009-03-28T15:35:00.000-04:002009-03-28T15:35:00.000-04:00"Great Topic - I would like to add to what you und..."Great Topic - I would like to add to what you underscored here the - 'Important-Urgent Grid" – this is my all time favorite topic as well, and I go though it with my employees in every opportune moment. There is this enormous thrust in businesses today to be driven by schedule (Urgent) and often at a cost of what is Important (the strategic “value” we promised to deliver to our customers). Worse, typically most employees aren’t aware of who their clients are – further, there exist gross misconceptions regarding role of a partner (internal recipient of our deliverable) and the customer (often stakeholders - shareholders, consumers, the flying community etc) to whom we have made our commitments and ultimate they determine if the delivered value is worthy to justify our existence -- Thats a topic for a diffent day! So the Urgent-Important task is not so much as self preservation (getting fired) at a personal level but importantly at an organizational level – achieved only by delivering the promised strategic value to our customers. But when at a conflict I profess that Importance always trumps Urgency."Amlan Duttchoudhurynoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-89445642915031538272009-03-28T15:34:00.000-04:002009-03-28T15:34:00.000-04:00"Stephen Covey elucidates this aspect of quadrant ..."Stephen Covey elucidates this aspect of quadrant notion in his Seven Habits book. The Not urgent / Not important tasks often cause fissures in one's organizational capability and a solution to this issue is delegation."Raj Rengarajannoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-65586551997191380422009-03-28T15:24:00.000-04:002009-03-28T15:24:00.000-04:00"Good question and good information""Good question and good information"Gregg Bicknell, MBAnoreply@blogger.comtag:blogger.com,1999:blog-3574186837508212099.post-73459341139533847142009-03-27T18:57:00.001-04:002009-03-27T18:57:00.001-04:00"John, I learned that an "Urgent thing is an Impor..."John, I learned that an "Urgent thing is an Important one that was not managed in a timely manner or got forgotten!" its a very good prioritization model and my addition simply be to add to the Urgent/Important what additional step will be taken to avoid a similar Urgency in the future."Michael Pottsnoreply@blogger.com